1. Introduction and Scope
MR Trade Zone is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our website, engage with our investment services, or interact with us.
As an investment firm operating in Pakistan, we adhere to strict confidentiality and security protocols in line with international best practices and applicable Pakistani laws regarding data protection.
2. Information We Collect
We collect personal information necessary to establish your account, provide our investment services, and comply with regulatory requirements (including KYC and AML).
2.1. Information You Provide Directly:
Identity Data: Name, date of birth, gender, nationality, National Identity Card (NIC) details, passport number, and copies of identification documents.
Contact Data: Postal address, email address (info@mrtradezone.com), and telephone number (0300 444 445 3).
Financial Data: Bank account details, source of wealth, transaction history, investment goals, and risk tolerance information.
Professional Data: Occupation, employment status, and educational background.
2.2. Information Collected Automatically:
Technical Data: IP address, browser type, operating system, device information, and time zone setting.
Usage Data: Information about how you use our website and services, including login data, page views, and activity duration.
3. How We Use Your Information
We use your personal data for the following essential purposes:
Service Provision: To process your investment and withdrawal requests and to manage your portfolio according to your Investment Agreement.
Compliance and Security (Legal Obligation): To perform obligatory KYC (Know Your Customer) and AML (Anti-Money Laundering) checks as required by Pakistani regulatory bodies (SECP, SBP) and international financial standards.
Contractual Fulfillment: To fulfill our obligations under your executed Investment Agreement, including principal security, profit distribution, and reporting.
Communication: To provide service-related updates, respond to your inquiries (via phone or email), and send critical security alerts.
Internal Operations: For data analysis, research, improving our services, and risk management.
4. Lawful Basis for Processing
We process your personal information only when we have a legal basis to do so, primarily:
Contractual Necessity: Processing is necessary to fulfill the terms of the services you have requested (e.g., managing your investments).
Legal Obligation: Processing is necessary to comply with legal and regulatory requirements (e.g., KYC, AML laws in Pakistan).
Legitimate Interests: Processing is necessary for our legitimate interests as a business (e.g., security, fraud prevention, service improvement), provided your rights do not override these interests.
Consent: Where required by law, we will obtain your explicit consent for specific processing activities.
5. Disclosure of Your Information
We do not sell your personal data. We will only share your information with third parties in the following limited circumstances:
Regulators and Law Enforcement: When required by Pakistani law, regulatory mandate, court order, or governmental request (e.g., to the SECP, SBP, or the Federal Investigation Agency (FIA)).
Service Providers: Trusted third parties who perform functions on our behalf, such as IT and platform hosting, data storage, and external audit services. These parties are contractually bound to protect your data and use it only for the purposes specified by MR Trade Zone.
Professional Advisors: Lawyers, auditors, and accountants for the purpose of obtaining professional advice.
6. Data Security and Retention
6.1. Security Measures:
MR Trade Zone implements robust technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, misuse, and alteration. This includes encryption, two-factor authentication, secure server facilities located at Office #.174, Dominion Business Center, 34 G, Jinnah Avenue, Bahria Town, Karachi, and strict access controls.
6.2. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of satisfying any legal, accounting, or reporting requirements. This typically means retaining records for a minimum of five (5) to seven (7) years after the termination of your client relationship, as required by Pakistani financial regulations.
7. Your Rights
Subject to Pakistani law and our regulatory obligations, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data we hold about you.
Erasure: Request that we delete your personal data (this is subject to our legal and regulatory retention requirements).
Object/Restrict Processing: Object to or restrict the processing of your data in certain circumstances.
To exercise any of these rights, please contact us using the details below.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website or by other appropriate communication channels.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
MR Trade Zone
Email: info@mrtradezone.com
Phone: 0300 444 445 3
Registered Address:
Office #.174, Dominion Business Center,
34 G, Jinnah Avenue, Bahria Town,
Karachi